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Success Story: VendCher

SME on a monthly payroll cycle

Summary

CE Back Office have simplified the payroll process for VendCher ensuring their payroll is run compliantly and in line with legislation providing peace of mind allowing VendCher to focus on their core business activities.

About

VendCher are a Vending Machine Supplier & Operator based in Whitchurch, Shropshire. An SME employing 14 staff on a monthly salaried basis with some variable pay elements such as weekend call outs, overtime and expenses.

Challenges

Moving away from a larger organisation meant VendCher had responsibility for their own payroll. They quickly identified that they needed to outsource their payroll to avoid the cost of payroll software and so started the search for a reliable payroll provider with excellent service levels. VendCher chose CE Back Office after receiving a recommendation.

How CE Back Office helped

After choosing to outsource their payroll their Payroll to CE Back Office, VendCher met with Emma who then managed a quick and easy transfer of payroll in-between payroll cycles.

They have benefitted from having a single point of contact for their payroll who understands their payroll needs and can offer a personal service. CE Back Office provided support with all payroll related queries from calculation of statutory payments to set up of employee benefits such as company cars.

As VendCher get close to their staging date for workplace pensions, CE Back Office have been on hand throughout the preparation. From knowledge sharing to introducing financial advice, VendCher has benefited from expert support and now feel fully prepared for auto-enrolment of workplace pensions.

Results
Julie Richardson, VendCher said,

We have peace of mind that we are up to date with all taxation and legislation changes. The payroll process is made easier thanks to CE Back Office.

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