HR & Payroll transformation and managed services.
Meet The Team
Get to know our leadership team
Emma Crowe – Director
Emma is co-founder of CE Back Office, after working in recruitment within the family business, she then built a career within the payroll industry servicing recruitment agencies. Emma started the business along Andy as she wanted to create a business that offered the vast expertise of specialist payroll bureau to SMEs whilst having fun doing it. Emma’s speciality is understanding the technical implications of payroll but making them accessible for clients. Emma’s role is to look after our varied client base and deal with technical payroll queries.
Fun fact: Lived in Zermatt for 2 years.
Favourite film: James Bond (all of them!).
Key to success: Always treat people as you would like to be treated.
Andy Jones – Director
Andy’s background is in lean processing and six sigma within shared services. As well as overseeing the operational side of the business, Andy also heads up our transformation service delivery and is currently working on project with an international firm looking to centralise their global HR and payroll operations to Manchester.
Fun fact: Won gold for GB in the European triathlon championships. Andy is also learning German which he is practising on clients in Frankfurt.
Favourite film: Top gun
Key to success: Set goals, plan what’s needed to be done, then execute, just make sure you celebrate.
Mark Bentley – Director
Mark joins the leadership team, bringing a wealth of knowledge and experience across transformation and technology, with a specific skillset in HR transformations. Mark heads our transformation and technology proposition, helping clients shape, plan and deliver their strategic goals. He has experience across many sectors such as banking, insurance, technology and legal performing a broad range of delivery lead roles from programme management to technology design lead.
Mark is committed and delivery focused with a passion for ‘making it happen’ and he continually keeps the team on their toes with market leading approaches and technology.
Fun Fact: Mark continues to play football at a competitive level even though he’s in the twilight of his career.
Favourite Film: Anchorman
Key to success: Always identify the root cause
Abbi Piggott – Payroll Account Manager and Marketing Lead
Abbi joined the team in February 2018 after returning from a break travelling around Australia. Abbi’s attention to detail is second to none and she also has a great ability to remain calm and multitask in stressful situations. She takes sole responsibility of key payroll accounts and processes from start to end. In addition to this she combines her payroll and marketing knowledge to create and publish informative content around payroll and HR for our website, monthly newsletters and social channels.
Fun fact: The official ‘Piggott’ family motto is ‘tout foys prest’ which translates to ‘always ready’.
Favourite film: The blind side
Key to success: Happiness.
Flo Partridge – Payroll Team Leader
Flo joined the team in August 2017 after completing her degree at the University of Manchester followed by travelling around Australia and Fiji. In addition to managing outsourced payroll services for her clients she is also responsible for managing the day to day work of the payroll team, this includes training, managing payroll work flow and any escalated payroll queries from the team. In the words of clients ‘We love Flo’.
Fun fact: Flo’s first name is actually Eleanor but everyone calls her Flo, which is her middle name.
Favourite film: Limitless
Key to success: Have fun whilst doing it.
Millie Crowe-Jones – Office Wellbeing Manager
Millie is the office dog who has been at CE Back Office from day one supporting the team. Millie ensures all client meetings are supervised.
Fun fact: Has the ability to sleep for 23 hours a day and still be tired.
Favourite film: Beethoven
Key to success: ALWAYS accept treats.